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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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monnecca doby

April 18, 2024

5  out of  5 rating by monnecca doby
"All the representatives at this location provide excellent customer service. Not only do they take time to contact you personally when there is an issue, they resolve your issue and assure you are completely satisfied."
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Evelyn Roman

April 17, 2024

5  out of  5 rating by Evelyn Roman
"I love this State Farm! I always receive great customer service!!! Just this morning I called to ask a question and they answered right away and got my questions answered so quickly 🙏"
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Samantha Stitt

April 11, 2024

5  out of  5 rating by Samantha Stitt
"Yuliana has been AMAZING. She texts me back any time I have a question, she knows I’m a working single mom and hardly have time for anything so she always thinks ahead for me. I am so happy to have given State Farm a chance, the amount I pay for my premium still shocks most of my friends. You will not regret using this team. Everyone from Eric’s team is amazing but Yuliana is the GOAT!"
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Nic R

March 21, 2024

5  out of  5 rating by Nic R
"Matt from the State Farm office is so patient and helpful. I would highly recommend this office due to the consistency in great customer service throughout our time with them."
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Caleb Hance

March 17, 2024

5  out of  5 rating by Caleb Hance
"Bryce went above and beyond to assist me getting my car insured. He even took the time out of his weekend to make sure I drove off the lot fully covered! Very respectful, patient and overall an amazing experience to work with. Couldn’t ask for a better agent!"
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Crystal Petersheim

March 13, 2024

5  out of  5 rating by Crystal Petersheim
"Kara was absolutely amazing took the time to talk me through all my questions and concerns. She made me love State Farm even more !!!!!"
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Quick Fix Tailoring

March 13, 2024

5  out of  5 rating by Quick Fix Tailoring
"Eric Gibson has one of the most efficient staff, if you need someone that will be on top of your insurance needs you got to ask for Yuliana! I've been working with Yuliana since the day Eric assigned her to our account (over 5 years). Eric's state farm office handles our auto and business policies and we are very pleased. We've had a few claims that we had to file (theft at our store) and the catalyst stolen from one of our vehicles. From helping us with roadside assistance to getting the correct paperwork to get our money to compensate the property loss we had with the thefts. Yuliana has walked us through each time, she follows up and when it's time for renewals she's on top of it, provided us quotes way in advance and is very through on the whole process. Thank you Yuliana! Thank you Eric!"
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Jackie Talamantes

March 11, 2024

5  out of  5 rating by Jackie Talamantes
"We were pleased to work with Thomas. He worked hard to give us a great deal. Also Bryce was helpful and knowledgeable about adding a vehicle. GREAT JOB GUYS!"
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Verlonda Smith

March 1, 2024

5  out of  5 rating by Verlonda Smith
"Thanks, John, I really appreciated your kindness and patience State Farm (John) goes above and beyond to provide excellent customer service. Thanks again John!"
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RUTHLESS 23

February 26, 2024

5  out of  5 rating by RUTHLESS 23
"Cold calling always leaves a bad taste, but i was able to have a great conversation with this insurance agent in specific , Sean crook helped me understand a lot more about the policies that State Farm had to offer and answered literally all the questions. Sean was a great representation of who you would expect to talk to with State Farm. I’m able to feel much more comfortable than I have previously around getting good insurance plans."
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Steven Brandon

February 26, 2024

5  out of  5 rating by Steven Brandon
"I live in El Paso, Texas. I am literally 760 miles away from the Houston Metro area. There are likely hundreds of StateFarm offices between El Paso and Pasadena, TX. Despite the distance, somehow I was lucky enough to get connected with Bryce Watts, at the Eric Gibson office. Bryce was patient with me, touching base every month, staying on my radar, but not pushy. A few weeks ago he called to touch base with me and I was ready. He helped me set up policies for my Auto and Home, and I am now happily an insured customer of State Farm. Bryce is knowledgeable, friendly, thorough, and very easy to work with. If you are looking for coverage ANYWHERE in Texas, give Bryce a call at the Eric Gibson agency."
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John Musachia

February 21, 2024

5  out of  5 rating by John Musachia
"I think that Bryce went way out of his way to help me very professional and put a ☹️ into a 😊. Matt also very professional!State Farm is Blessed to have Eric Gibson and his staff available to the public! Thank You"
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Marie Miller

February 8, 2024

5  out of  5 rating by Marie Miller
"I want to say thank you to Kara in this office and all of the staff who are so helpful and supportive. It is greatly appreciated and the follow up and callbacks are a step above. Highly recommended!!"
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Ryan McCoy

February 1, 2024

5  out of  5 rating by Ryan McCoy
"It was a wonderful experience and everyone was super helpful. I really appreciated the entire experience."
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Jason Gunther

February 1, 2024

5  out of  5 rating by Jason Gunther
"Sean was my insurance guy and he was able to walk me through and explain everything that I needed to know, plus answer any question I had! I’ve had no other insurance company take the time to walk me through things the way he was able to. 5 stars!!!"
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Mike Rammz

January 19, 2024

5  out of  5 rating by Mike Rammz
"I just want to go ahead and take my time to congratulate Steven from State Farm! I was struggling to get insurance Since the market is so high, I gave him a real explanation to my situation and not only did he try his very best but completely succeeded. I’m giving me the best insurance policy for my family and I. I am beyond grateful for the hard work dedication and honesty. Steven gave me. He went out of his way to make sure that I get educated on what car insurance is. By far the greatest! I highly recommend to get in contact with Steve with State Farm. I approve this message 👌🏼"
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Juli Stringer

January 18, 2024

5  out of  5 rating by Juli Stringer
"I needed last minute help and Bryce took care of everything and was very friendly. We appreciate it."
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Amanda Gonzalez

January 11, 2024

5  out of  5 rating by Amanda Gonzalez
"John is amazing!! He has always answered all my questions and offered ways to help lower my policy and get me the best options and coverages! He is super helpful and can even help you when you can't be on the phone. He will communicate via text. I highly recommend!"
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Andrea

December 27, 2023

5  out of  5 rating by Andrea
"Ask for John! He's the best! Professional and nice. Ask him about life insurance!"
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David Thompson

December 27, 2023

5  out of  5 rating by David Thompson
"This agency is so good to me and professional, especially John. He helped me realize how important my coverages were! And he got me a life policy too, ask for John!"
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Chase Miller

December 27, 2023

5  out of  5 rating by Chase Miller
"John is incredible, he helped me get my life insurance in order. Thanks to him my five sons and I can rest easy!"
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Shay

December 15, 2023

5  out of  5 rating by Shay
"Today I was assisted by Steven with making some changes to my policy and adding another vehicle. From the moment he greeted me on the phone to the end of our conversation, Steven was friendly and a pleasure to speak with! He was knowledgeable and very easy to talk to which made the experience even better! It’s always appreciated when you come across someone who gives great customer service! Thanks again Steven for all your help! 😊"
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Anne Moton

December 12, 2023

5  out of  5 rating by Anne Moton
"We had looked everywhere trying to find the best insurance for our Church. Many agencies “wanted” to assist us; unfortunately, none of them did. I was given Thomas O’Neill’s name and number. From the moment we conversed, I knew I’d found the right Agent/Agency. Thomas was extremely courteous, helpful and forthcoming. Thomas told me what to expect and he went the extra mile to ensure we were taken care of. I very highly recommend Thomas and the Eric Gibson Agency!!!!"
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Michael Derby

December 11, 2023

5  out of  5 rating by Michael Derby
"Update: Just wanted to give an update on my experience with State Farm and Bryce in particular! It’s been almost a year since I switched to them for car insurance and it’s my pleasure to say it’s still been a great experience! Bryce has been there any time I’ve needed assistance and is always cheerful and more than willing to help! I recently got rear ended and had to file a claim for the first time and he was there every step of the way with any questions I had and helping me through the process! My premium has even gone down since I joined due to the Drive and Save program so that’s a bonus! Again, I highly recommend State Farm and Bryce at the Eric Gibson office! If you need insurance in my opinion it’s a no brainer! I don’t usually post reviews about this kind of thing but standout experiences deserve recognition! Bryce at the Eric Gibson office hands down gave me the best experience in getting some new insurance! I was getting seriously fleeced by my old insurance provider(Root) and was getting desperate to find other more affordable insurance that covered me doing what I do as I use my vehicle for business and just COULD NOT get reasonable quotes anywhere! Bryce listened to my plight, was empathetic and understanding and did everything he could to get me a better deal, even when things weren’t looking good due to the whole Hyundai/Kia fiasco. Calling up dealerships, googling car manuals and brainstorming with the other people in the office all to help me get in a better deal, it was above and beyond what I expected as I’d never stepped into a brick and mortar store to buy insurance before! Bryce got me the proper coverage I needed with BETTER coverage than my previous insurance and at $110 a month cheaper than I was paying. Outstanding! Bryce is on the young side I’d say for an agent but if this is how he handles his customers now then he has a bright future and career ahead of him. Give him a raise Eric!"
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Dirty Gold Strings

December 8, 2023

5  out of  5 rating by Dirty Gold Strings
"Steven and Sean helped me save money. They made me aware that my insurance was going up from my provider so I checked and they were telling me the truth. I made the switch and they made it quick and easy. Thanks for helping me save!!"