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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Piazza

October 16, 2024

5  out of  5
rating by John Piazza
"Yuliana Regalado is a service-oriented professional."
We responded:
"John, thank you so much for your positive feedback! My team and I appreciate you. - Eric"
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abel vasquez

October 10, 2024

5  out of  5
rating by abel vasquez
"I recently had the pleasure of working with Baltazar for my car and life insurance needs, and I couldn't be happier with the service. He was knowledgeable, attentive, and made the process seamless. Baltazar took the time to understand my needs and provided excellent coverage options that fit my budget. I highly recommend him and State Farm for anyone looking for reliable insurance solutions. Thank you, Baltazar, for your outstanding support!"
We responded:
"Abel, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Eric"
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Jared Smith

September 30, 2024

5  out of  5
rating by Jared Smith
"I had to make a claim for some damages that occurred on my boat motor and had a open claim I had lots of questions through out the process and let me tell you Bryce was a blessing he was able to answer every question I had or if he couldn’t he was able to get in contact with my claim officer when I was not able to this was way easier than I ever imagined going into this Bryce needs a pay raise he is what customer service should be thanks again Bryce"
We responded:
"Thank you for your kind words, Jared! We’re so glad you felt supported by our team. It’s our pleasure to help with your insurance needs, and we’re here whenever you need us! - Eric"
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Delvis Dismuke

September 30, 2024

1  out of  5
rating by Delvis Dismuke
"I’ve recently bought a new car. & some how when I signed up for State Farm I was given this location. So the insurance wasn’t going to start same day. Which meant I could not leave with my vehicle. I immediately called to cancel. & they still took out the payment. Now they’re basically giving me run around. Oh we’ll return full amount via check this week. Oh it’s waiting for processing, should be next week. They took out the payment same DAY. That’s ridiculous. I’ll never use State Farm for anything. Seems like a bunch of crooks. I’ll be getting my bank involved. Added: & Now upon calling, they’re stating, it’s no one in any department I can speak to regarding my refund. “Per state law you have to be a licensed agent to speak to someone.” I’ve never heard of anything like this. State Farm is the most crooked Insurance company I’ve ever dealt with! Never again. Buyers beware! & this whole office is useless, no one knows anything. Unless they’re receiving a payment."
We responded:
"Delvis, it is to our knowledge that you closed your auto policy out online without ever talking to anybody in our office. Upon you being assigned to our office (based on your zip code) , we processed your cancellation as you had requested immediately. Though I understand your frustration in the timeliness to process your refund, these requests do go through our underwriting channels and don't happen instantly. In the future , I would encourage you to talk to a local office before closing out any of your policies as this may have all been avoided. - Eric"
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delvis dismuke

September 30, 2024

1  out of  5
rating by delvis dismuke
"In response to (Eric Gibson) "I would encourage you to talk to a local office before closing out any of your policies....." I called your office, & was redirected to customer service to cancel. The policy Date I signed up for was supposed to be the 19th so I could leave with my new vehicle. Upon the salesman printing it out, it stated it would start on the 21st. I immediately called to cancel. & it wasn't even canceled "immediately" I had to call 2 more days after to get it canceled. & now I'm being told it could take 3 weeks to receive my refund. VIA check when I paid with card. I've canceled insurance immediately before & received my refund the next day. As I stated horrible company & service. To be "The Biggest Insurance Company In America" to quote a rep there. Maybe you all should look into hiring more people in the billing department to process funds."
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Alejandra Melendez

September 27, 2024

5  out of  5
rating by Alejandra Melendez
"Muy buen Agente te explica perfectamente todo sobre la póliza y responde muy bien a todas tus preguntas Gracias Baltazar"
We responded:
"Alejandra, ¡Gracias por tus amables comentarios! - Eric "
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Francisco Pineda

September 23, 2024

5  out of  5
rating by Francisco Pineda
"I had been wanting to switch insurance companies for a while probably prolonged it more than I should have. Baltazar helped me out with the change, it was effortless and saved up more than 100 bucks a month. How do you top that? Thanks for the help should of done this way sooner."
We responded:
"Francisco, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Eric"
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Andrea Lara

September 19, 2024

5  out of  5
rating by Andrea Lara
"Steven called to give me a heads up on my premium increasing, I really appreciated the call so I could be aware of what to except on my next draft. He went over all the options I have to get a lower premium. He talked to me like a person and not just another customer. He answered all my questions and didn’t rush me. I’d definitely recommend calling him for any assistance, if it’s to get a new policy or add to it."
We responded:
"Andrea, thank you for recommending our State Farm Agency to assist the needs of others! We couldn't be more excited to assist you and your future insurance needs! - Eric"
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Theresa Crowley

September 18, 2024

5  out of  5
rating by Theresa Crowley
"Call Sean, he's the best!"
We responded:
"Theresa, thank you for leaving a positive review for Sean and the team! We appreciate you. - Eric "
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cindy saldana

September 18, 2024

5  out of  5
rating by cindy saldana
"“I recently had the pleasure of speaking with Bryce Watts from Eric Gibson State Farm, and I couldn’t be happier with the experience. Bryce was extremely knowledgeable, professional, and patient as we navigated the different auto insurance quotes . He took the time to understand my needs, preferences, and explained the policy’s details and options. I highly recommend Bryce for anyone looking for auto and renter insurance!”"
We responded:
"Cindy, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Eric "
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MARIELA SOLORIO

September 9, 2024

5  out of  5
rating by MARIELA SOLORIO
"Met with Eric! Awesome and friendly staff. Super helpful and informative!"
We responded:
"Thank you for your kind words, Mariela! We’re so glad you felt supported by our team. It’s our pleasure to help with your insurance needs, and we’re here whenever you need us! - Eric "
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Adela Solano

August 19, 2024

5  out of  5
rating by Adela Solano
"Excelente servicio, gracias Baltazar"
We responded:
"Adela, ¡Mi equipo y yo siempre estamos aquí para servirle a usted y a sus necesidades de seguro! Gracias por la amable reseña. - Eric"
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Kenneth Eignus

July 16, 2024

5  out of  5
rating by Kenneth Eignus
"The entire staff at The Eric Gibson, State Farm office is stellar. Specifically, the young man, Stephen who was so persistent in his job that back in 2018 when I first received a “cold call” from him and over several months despite my procrastination convinced me through well thought out communication, advanced understanding of my situation and insurance policies fundamentally, the overwhelming benefits of switching carriers. In 2021, I finally met with him in person. I was surprised by his age. One would be hard pressed to find someone of his age or any age who understands The synergistic caveats of insurance fundamentals so well and able to articulate in lay terms to a regular guy like myself. He helped navigate the trials trauma and frustration of an accident, Literally spending hours of his day with me after the accident-nobody provides that kind of service anymore and who was I to deserve such special treatment. I feel a sense of guilt for not doing this 2+ years ago. Thank you Also and Specifically I was facing some very difficult medical issues and I requested an appointment with Thomas. At 62 life insurance is something I should have nailed down decades ago. My dad, amount other hats, was a Certified Life Underwriter. His primary skill set was Insurance IT platform security. His goal in life was be prepared. I wasn’t and am not. Thomas spent almost two hours discussing everything but in a very productive and respectful way. I felt as though I was with a pastor or a counselor. I was unable to afford even the least expensive policy which it turns out was not even a sound option. Thomas was humble yet fully meta cognizant. He was kind yet pragmatic. He would be easily confused for a caring clinical psychologist not the stereotypical life insurance salesman. Thank you Thomas State Farm, if the value of your personal is measured by the subjective view of a few reviews, you guys need to get to know your own people. These two guys are exceptional and deserve the compensation that comes with the level of service that they are providing to me and every other customer they have. Show them Kenneth Eignus"
We responded:
"Kenneth, thank you for the 5 star review! We strive to provide you with the customer care that you deserve and go the extra mile to do so! I appreciate your kind words about my team and I. Our wish is that we always provide you with an excellent customer service experience. We are honored to be able to assist you with your insurance needs! - Eric"
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Alejandro Reyes

July 2, 2024

5  out of  5
rating by Alejandro Reyes
"So glad I picked this office! I had no clue what I was doing while buying life insurance, but John was super helpful and made the entire process super understandable"
We responded:
"Alejandro, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Eric"
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Isabel Salas

June 24, 2024

5  out of  5
rating by Isabel Salas
"Since the beginning that my husband and I needed to change insurances, Mr. Matt Pipe helped us and answered our questions regarding State Farm Insurance. We are very pleased how it all turned out for us. Thank you very much Matt for all your help."
We responded:
"Isabel, I’m so glad that your experience with our team has led you to share such kind feedback with us. We can’t thank you enough for sharing! - Eric"
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Josalyn Hernandez

June 18, 2024

5  out of  5
rating by Josalyn Hernandez
"The best place for all your insurance needs. Make sure to ask for Yuliana..she’s awesome! Always so attentive and has all the answers for me and is quick to respond to my emails and phone calls. Our home was damaged during the tornado all at the same time as getting rear ended and she made the entire process run so smoothly and helped us get everything resolve so we could go back to our normal routine. Thank you so much Yuliana you truly are THE BEST agent!"
We responded:
"Josalyn, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Eric"
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Joseph Sbar

June 14, 2024

5  out of  5
rating by Joseph Sbar
"There is an agent named Matt at this location who helped me when I was looking for coverage options at a good price. I had tons of questions about what insurance covers what on liability and full coverage from April to today. Anytime I’ve needed help he has been very resourceful and patient with me. Definitely would recommend to my friends!"
We responded:
"Joseph, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Eric"
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April Carraher

May 10, 2024

5  out of  5
rating by April Carraher
"Bryce has been super helpful and very friendly."
We responded:
"April, we appreciate you and your business! - Eric"
Profile photo of Aracely Guerrero

Aracely Guerrero

April 29, 2024

5  out of  5
rating by Aracely Guerrero
"Great customer service from Yuliana M. She is always willing to help out in every way she can."
We responded:
"Aracely, I look forward to being a constant in your insurance needs. We appreciate your time and kind words very much. - Eric"
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Arthur Anderson

April 23, 2024

5  out of  5
rating by Arthur Anderson
"A totally awesome experience!best insurance company by far. always reaching out and explaining any details that I need thanks you guys!!!"
We responded:
"Arthur, I appreciate you allowing my team and I to provide you with an exceptional customer service experience! We will always be here to assist you! - Eric "
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Vicky

April 22, 2024

5  out of  5
rating by Vicky
"The best!! Always answer and always so kind! Yuli is always so helpful and takes her time to explain everything. Recommend 100%"
We responded:
"We are happy that Yuli was able to assist you with your insurance needs, Vicky! Thank you for taking the time to leave us your feedback. Your kind words mean the world to us! - Eric "
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Petrina Kitchens

April 22, 2024

5  out of  5
rating by Petrina Kitchens
"Thank you John for being there to take care of our needs."
We responded:
"Petrina, our doors will always be open to you and your family. We appreciate this kind review! - Eric "
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monnecca doby

April 18, 2024

5  out of  5
rating by monnecca doby
"All the representatives at this location provide excellent customer service. Not only do they take time to contact you personally when there is an issue, they resolve your issue and assure you are completely satisfied."
We responded:
"Monnecca, it is so great to hear that my team and I provided you with excellent service and attention. Our team takes pride in delivering top-notch support to our customers. - Eric "
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Evelyn Roman

April 17, 2024

5  out of  5
rating by Evelyn Roman
"I love this State Farm! I always receive great customer service!!! Just this morning I called to ask a question and they answered right away and got my questions answered so quickly 🙏"
We responded:
"Evelyn, I’m so happy that our team has provided you with an enjoyable insurance experience. My team and I are grateful for your business! - Eric "
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Samantha Stitt

April 11, 2024

5  out of  5
rating by Samantha Stitt
"Yuliana has been AMAZING. She texts me back any time I have a question, she knows I’m a working single mom and hardly have time for anything so she always thinks ahead for me. I am so happy to have given State Farm a chance, the amount I pay for my premium still shocks most of my friends. You will not regret using this team. Everyone from Eric’s team is amazing but Yuliana is the GOAT!"
We responded:
"Samantha, taking care of each of our customers with professionalism and respect will always be the number one priority at our State Farm Agency. Thank you for sharing. - Eric"