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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kenneth Eignus

July 16, 2024

5  out of  5 rating by Kenneth Eignus
"The entire staff at The Eric Gibson, State Farm office is stellar. Specifically, the young man, Stephen who was so persistent in his job that back in 2018 when I first received a “cold call” from him and over several months despite my procrastination convinced me through well thought out communication, advanced understanding of my situation and insurance policies fundamentally, the overwhelming benefits of switching carriers. In 2021, I finally met with him in person. I was surprised by his age. One would be hard pressed to find someone of his age or any age who understands The synergistic caveats of insurance fundamentals so well and able to articulate in lay terms to a regular guy like myself. He helped navigate the trials trauma and frustration of an accident, Literally spending hours of his day with me after the accident-nobody provides that kind of service anymore and who was I to deserve such special treatment. I feel a sense of guilt for not doing this 2+ years ago. Thank you Also and Specifically I was facing some very difficult medical issues and I requested an appointment with Thomas. At 62 life insurance is something I should have nailed down decades ago. My dad, amount other hats, was a Certified Life Underwriter. His primary skill set was Insurance IT platform security. His goal in life was be prepared. I wasn’t and am not. Thomas spent almost two hours discussing everything but in a very productive and respectful way. I felt as though I was with a pastor or a counselor. I was unable to afford even the least expensive policy which it turns out was not even a sound option. Thomas was humble yet fully meta cognizant. He was kind yet pragmatic. He would be easily confused for a caring clinical psychologist not the stereotypical life insurance salesman. Thank you Thomas State Farm, if the value of your personal is measured by the subjective view of a few reviews, you guys need to get to know your own people. These two guys are exceptional and deserve the compensation that comes with the level of service that they are providing to me and every other customer they have. Show them Kenneth Eignus"
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Alejandro Reyes

July 2, 2024

5  out of  5 rating by Alejandro Reyes
"So glad I picked this office! I had no clue what I was doing while buying life insurance, but John was super helpful and made the entire process super understandable"
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Isabel Salas

June 24, 2024

5  out of  5 rating by Isabel Salas
"Since the beginning that my husband and I needed to change insurances, Mr. Matt Pipe helped us and answered our questions regarding State Farm Insurance. We are very pleased how it all turned out for us. Thank you very much Matt for all your help."
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Josalyn Hernandez

June 18, 2024

5  out of  5 rating by Josalyn Hernandez
"The best place for all your insurance needs. Make sure to ask for Yuliana..she’s awesome! Always so attentive and has all the answers for me and is quick to respond to my emails and phone calls. Our home was damaged during the tornado all at the same time as getting rear ended and she made the entire process run so smoothly and helped us get everything resolve so we could go back to our normal routine. Thank you so much Yuliana you truly are THE BEST agent!"
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Joseph Sbar

June 14, 2024

5  out of  5 rating by Joseph Sbar
"There is an agent named Matt at this location who helped me when I was looking for coverage options at a good price. I had tons of questions about what insurance covers what on liability and full coverage from April to today. Anytime I’ve needed help he has been very resourceful and patient with me. Definitely would recommend to my friends!"
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April Carraher

May 10, 2024

5  out of  5 rating by April Carraher
"Bryce has been super helpful and very friendly."
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Aracely Guerrero

April 29, 2024

5  out of  5 rating by Aracely Guerrero
"Great customer service from Yuliana M. She is always willing to help out in every way she can."
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Arthur Anderson

April 23, 2024

5  out of  5 rating by Arthur Anderson
"A totally awesome experience!best insurance company by far. always reaching out and explaining any details that I need thanks you guys!!!"
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Vicky

April 22, 2024

5  out of  5 rating by Vicky
"The best!! Always answer and always so kind! Yuli is always so helpful and takes her time to explain everything. Recommend 100%"
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Petrina Kitchens

April 22, 2024

5  out of  5 rating by Petrina Kitchens
"Thank you John for being there to take care of our needs."
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monnecca doby

April 18, 2024

5  out of  5 rating by monnecca doby
"All the representatives at this location provide excellent customer service. Not only do they take time to contact you personally when there is an issue, they resolve your issue and assure you are completely satisfied."
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Evelyn Roman

April 17, 2024

5  out of  5 rating by Evelyn Roman
"I love this State Farm! I always receive great customer service!!! Just this morning I called to ask a question and they answered right away and got my questions answered so quickly 🙏"
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Samantha Stitt

April 11, 2024

5  out of  5 rating by Samantha Stitt
"Yuliana has been AMAZING. She texts me back any time I have a question, she knows I’m a working single mom and hardly have time for anything so she always thinks ahead for me. I am so happy to have given State Farm a chance, the amount I pay for my premium still shocks most of my friends. You will not regret using this team. Everyone from Eric’s team is amazing but Yuliana is the GOAT!"
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Nic R

March 21, 2024

5  out of  5 rating by Nic R
"Matt from the State Farm office is so patient and helpful. I would highly recommend this office due to the consistency in great customer service throughout our time with them."
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Caleb Hance

March 17, 2024

5  out of  5 rating by Caleb Hance
"Bryce went above and beyond to assist me getting my car insured. He even took the time out of his weekend to make sure I drove off the lot fully covered! Very respectful, patient and overall an amazing experience to work with. Couldn’t ask for a better agent!"
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Crystal Petersheim

March 13, 2024

5  out of  5 rating by Crystal Petersheim
"Kara was absolutely amazing took the time to talk me through all my questions and concerns. She made me love State Farm even more !!!!!"
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Quick Fix Tailoring

March 13, 2024

5  out of  5 rating by Quick Fix Tailoring
"Eric Gibson has one of the most efficient staff, if you need someone that will be on top of your insurance needs you got to ask for Yuliana! I've been working with Yuliana since the day Eric assigned her to our account (over 5 years). Eric's state farm office handles our auto and business policies and we are very pleased. We've had a few claims that we had to file (theft at our store) and the catalyst stolen from one of our vehicles. From helping us with roadside assistance to getting the correct paperwork to get our money to compensate the property loss we had with the thefts. Yuliana has walked us through each time, she follows up and when it's time for renewals she's on top of it, provided us quotes way in advance and is very through on the whole process. Thank you Yuliana! Thank you Eric!"
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Jackie Talamantes

March 11, 2024

5  out of  5 rating by Jackie Talamantes
"We were pleased to work with Thomas. He worked hard to give us a great deal. Also Bryce was helpful and knowledgeable about adding a vehicle. GREAT JOB GUYS!"
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Verlonda Smith

March 1, 2024

5  out of  5 rating by Verlonda Smith
"Thanks, John, I really appreciated your kindness and patience State Farm (John) goes above and beyond to provide excellent customer service. Thanks again John!"
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RUTHLESS 23

February 26, 2024

5  out of  5 rating by RUTHLESS 23
"Cold calling always leaves a bad taste, but i was able to have a great conversation with this insurance agent in specific , Sean crook helped me understand a lot more about the policies that State Farm had to offer and answered literally all the questions. Sean was a great representation of who you would expect to talk to with State Farm. I’m able to feel much more comfortable than I have previously around getting good insurance plans."
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Steven Brandon

February 26, 2024

5  out of  5 rating by Steven Brandon
"I live in El Paso, Texas. I am literally 760 miles away from the Houston Metro area. There are likely hundreds of StateFarm offices between El Paso and Pasadena, TX. Despite the distance, somehow I was lucky enough to get connected with Bryce Watts, at the Eric Gibson office. Bryce was patient with me, touching base every month, staying on my radar, but not pushy. A few weeks ago he called to touch base with me and I was ready. He helped me set up policies for my Auto and Home, and I am now happily an insured customer of State Farm. Bryce is knowledgeable, friendly, thorough, and very easy to work with. If you are looking for coverage ANYWHERE in Texas, give Bryce a call at the Eric Gibson agency."
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John Musachia

February 21, 2024

5  out of  5 rating by John Musachia
"I think that Bryce went way out of his way to help me very professional and put a ☹️ into a 😊. Matt also very professional!State Farm is Blessed to have Eric Gibson and his staff available to the public! Thank You"
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Marie Miller

February 8, 2024

5  out of  5 rating by Marie Miller
"I want to say thank you to Kara in this office and all of the staff who are so helpful and supportive. It is greatly appreciated and the follow up and callbacks are a step above. Highly recommended!!"
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Ryan McCoy

February 1, 2024

5  out of  5 rating by Ryan McCoy
"It was a wonderful experience and everyone was super helpful. I really appreciated the entire experience."
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Jason Gunther

February 1, 2024

5  out of  5 rating by Jason Gunther
"Sean was my insurance guy and he was able to walk me through and explain everything that I needed to know, plus answer any question I had! I’ve had no other insurance company take the time to walk me through things the way he was able to. 5 stars!!!"